Contact
Get in touch
Questions about an order, a product, or anything else — send us a note and we'll reply within one business day.
Thanks — your message is in. We'll get back to you within one business day.
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Response time
Within one business day, Monday to Friday.
Already have an order?
Include your order number in the message above and we'll look it up right away.
Common questions
How fast do you reply?
We answer most messages within one business day. Notes sent on weekends are picked up the next business morning.
Where's my order?
Your shipping confirmation email includes tracking. If you can't find it, send us your order number and we'll look it up for you.
What's your return policy?
You can cancel or return most items within 14 days. Choose "Returns and refunds" above with your order number to get started.
Do you ship outside the UK?
Shipping available only across the United Kingdom